faqs

charhause cookie

get to know us!

we know you might have a lot of questions, and we're here to help! here are some of our most frequently asked questions. don't see what you're looking for? please email us at charhausecookie@gmail.com for any additional inquiries you might have!

  • is everything gluten-free?

    yes! charhause is a completely gluten free facility. there is no need to worry about cross contamination and everything on the menu is made for our gluten free community. that being said, we promise you would never know!

  • what is a microbakery?

    we are a very small bakery that produces a limited quantity of high-quality, artisanal gluten free baked goods. Leigh is our main baker and Kate is our macaron master; these two ladies know how to pack a punch but can only do so much. we focuse on local, fresh ingredients and direct sales to customers; essentially, a small-scale bakery with a strong emphasis on quality and community connection. we do not sell breads and are not doing wholesale at this time.


  • are there any special instructions for macarons?

    • best served at room temperature
    • pull out of the refrigerator 20 minutes before enjoying
    • store in the refrigerator up to 7 days until ready to enjoy
    • macs can be stored in freezer up to a month in an air tight container
    • transfer frozen macs to the refridgerator the night before serving
  • do you sell items in bulk?

    unfortunately we are unable to accomodate bulk ordering at this time. if there is an event that you would like to place an order for, please contact Jodi at charhausecookie@gmail.com.

  • do you have other allergen friendly items?

    we try to accomodate as many people as we can. that being said, we try to have a dairy free and vegan option in our pastry case daily. additionally, we have a fully vegan breakfast sammie, all of our breads are vegan, and we offer dairy substitutions for our bevvies. in our pastry case, we mark the following allergens- dairy, soy, nuts, and eggs and have an allergen binder for all items upon request. we unfortunately are unable to offer sugar free items at this time.

  • do you cater?

    we are not offering full service catering at this time. thank you for understanding!

  • can I host an event at charhause?

    we would love our hausemates to choose charhause to host their event. please reach out to Jodi at charhausecookie@gmail.com with your event inquiry. 

  • Can I order ahead for an event?

    Yes! We ask that if you are planning an event and are interested in having charhause desserts, please fill out our form with at least one week in advance.

Share by: